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Terms of Service

Terms of service

Notice of liability

To all hyperlinks applies: We would like to stress expressly that we do not have any influence on the organization and contents of the linked sides. Therefore we dissociate ourselfs hereby expressly from all contents of all linked sides on this homepage. We do not acquire any content of any hompage. This explanation applies to all on this homepage yielded hyperlinks.
All orders are subject to our general terms and conditions.
The customer data is safe with us!
All customer data is only stored electronically by us for the completion of your order.
A passing on of your personal data to third does not take place!
An exchange in the context of the electronic payment takes place only with connected finance -, and/or map enterprises.
All information, which we receive from you, helps us, to arrange and constantly improve our service. E.G. in order to communicate with you over orders, products and offers over our on-line shop.
Regarding to communications by e-mail we can not guarantee any liability, so please communicate in case of trustfull information by post.
On your written request we will inform you about your saved private dates

The client has the possibility to cancel the contract in writing (also per Email) or just by returning the product within two weeks.

The revocations should be addressed to:
Rudolf Christiaan Bouwmeester
Talstraße 98
02779 Hainewalde
Telefon: 035841/633211

In case of revocation the client must return the benefits obtained. If returning the whole or part of the benefits where not possible, or just in deteriorated conditions, the client will have to refund the value.When returning a product, the client will cover the shipping charges if the amount of the order was below 40,-Euro or if at the moment of making the revocation has not paid yet. If regular shipping were not possible the goods will be picked up. The payment deadline is 30 days (which begin when we get the product back).

General Terms and Conditions

1. Validity
This general terms and conditions are valid for all supplies of our Company.

2. Shipping terms
We will try to fulfill the delivery period. The order will be shipped at the latest two working day after ordering.

3. Execution of the contract
The presentation of the products on our on-line shop is not binding. The client formalizes the sales contract of the products in the cart of contents by giving the order in our shop. We will confirm the acknowledgment of the order per Email.
The Acceptance of the contract takes place at the moment of receiving the parcel.

4. Product defect
I you receive a defect product we will take it back. However we would like to point that Mate is a natural product. We do not have any influences on the taste. And taste, color and appearance may vary. The same must be said about the gourdsv and straws.
If you ever get a product which does not reach your expectations, please let us know. Reclamations about shipment, shipment to a wrong address or wrong amounts have to be done in the course of a week after receiving the shipment. After validating the reclamation,  we will deliver subsequently, change the products for the desired ones or make a discount.

5. Prices and pictures
The offers are without engagement. In case of evident mistakes such us write errors or mistakes, the prices can be subject to changes.
The pictures in our shop do not always match up with the original. Please take a look to the product descriptions.

6. Payment methods and privacy
All our bills are automatically valid and the must be fully paid. We guarantee that we will not give over any personal data.

7. Conditional sales and prior sales
All products remain our property until the payment has been completed.

8. Place of fulfillment and jurisdiction
Place of fulfillment is the place of business of Rudolf Christiaan Bouwmeester. Any conflict which arises out of the contractual relationship must be solve at the court in which the place of business stands.

Shipping costs
In Germany the delivery costs are 4,50 €.
In the EU countries the deleviry costs are 12 €.
For other countries outside of the EU we offer discounts on the delivery costs for orders over 50,- €.
We will send your goods via DHL





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Tel.: +49 (0) 35841/633211
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.